Project Line Intelligent Clinic Management Platform
● A complete clinic management platform

Your entire clinic — in one program.
Plus two voice assistants: yours runs the clinic by voice, while the phone assistant speaks with patients in their own language.

Scheduling, patient records, invoices and taxes, insurance, prescriptions, reminders and reporting — all included, with nothing to assemble and no add-on module fees. And on top of that, two voice assistants. The in-app assistant carries out the physician's spoken commands and runs the entire clinic — on the desktop and from a phone — scheduling, prescriptions, invoices, reports. The phone assistant answers patients on the clinic's number, recognizes their language unaided, books visits and arranges rescheduling.

2voice assistants — one in-app, one on the phone
7 countriesIsrael · USA · UK · Italy · Spain · Germany · France
8 languagesinterface, including Hebrew with RTL
0 modulesto pay extra for — every feature on every plan

Most clinics run for a decade on basic software and then add everything else piecemeal: scheduling in one place, invoicing in another, reminders and insurance elsewhere again — all of it stitched together by hand. Every module is another line on the monthly bill.

Intelligent Clinic Management Platform is not basic software with extras bolted on. It is your entire clinic, in one program, at one price. Scheduling, the patient record, invoices and taxes, insurance, prescriptions, backups, reminders, reporting — all inside. And on top of that, something no one else offers: two voice assistants, each with a distinct role — the in-app assistant runs the clinic by voice alongside the physician, while the phone assistant speaks with patients in their own language.

The program runs on Windows (desktop), in the browser and on mobile — the same data everywhere. The rollout proceeds country by country: Israel opens first, with the remaining countries enabled in stages.
  • One subscription instead of three or four invoices. Management, invoicing, accounting, the insurance channel, prescriptions, reminders, backup — already inside. Not a single paid module: plans differ only by the number of physicians and voice minutes, never by functionality.
  • The front-desk routine handles itself. The in-app assistant manages appointments alongside the physician; the phone assistant calls patients back on its own and arranges rescheduling. Not a set of prompts — real operations in the system while your hands are occupied with the patient.
  • Nothing left to assemble. No more buying, connecting and paying for separate services on top of the base program. "All in one" here is not a slogan — it is the architecture.

The in-app assistant resides inside the program, knows your entire clinic and responds to voice commands — natural, conversational speech in real time (you can interrupt it with a stop word and ask again).

  • You give it a name. Choose in the clinic profile what your assistant is called — and the program adopts your assistant's name throughout.
  • It greets you by name — you decide how it addresses you.
  • You write its standing instructions in plain language — "I'm on vacation next week," "on Wednesdays I see patients until noon." This is its memory between sessions (you can also dictate them: "remember that…").
  • It reminds you of whatever you asked — "remind me tomorrow at 2:00 PM to call the supplier" (it raises it in your first voice session after that time).
  • It reads out incoming patient messages — those left by phone or sent on WhatsApp, along with voice-session summaries and patient feedback after visits.
  • It respects clinic hours when booking and suggesting slots.
  • It teaches you the program. You are not a programmer — ask "where do I click to set a price" or "how do I send an invoice," and it guides you step by step. Say "look at my screen" and it reads your screen and confirms whether the cursor is in the right place (desktop only).
  • It looks things up online. Ask something general — the weather, a fact, a recent rule change — and it retrieves the answer and reads it back to you. Retrieval only; no clinical decisions.

The phone assistant works on a dedicated number: it answers patients, books, reschedules and cancels appointments, calls back from the waitlist. At the first sign of urgency it puts the call through to the physician's personal phone and reads the emergency number out to the caller; at night, with the clinic closed, it gives that number and offers to take a message. On every call it introduces itself as the clinic's automated attendant, not a person.

It selects the language itself. It greets the patient with the clinic's name in the country's language, then identifies the caller's language from their first words and switches to it: a Spanish speaker calling a clinic in Italy is answered in Spanish — while the chart entry is saved in the clinic's language. The in-app assistant likewise speaks with the physician in the physician's language.

USA: the patient-facing phone assistant is temporarily unavailable (pending a dedicated healthcare data agreement with the telephony carrier — see the "United States" section below). The physician’s in-app assistant works fully.

You are stuck in traffic, with an appointment in twenty minutes. You tell the in-app assistant:

"I'm running late. Move the 9:00 patient to 9:40. If that doesn't work — offer another time or another day."

The assistant doesn't touch the schedule on its own — the patient's consent comes first.

It hands the task to the phone assistant, which dials the patient itself from the clinic's number.

The assistant introduces itself, explains the delay and offers a new time — 9:40.

If that does not suit, it settles on another time or day, checking the open slots.

The patient agrees by phone — the appointment updates automatically, with a double-booking check.

Not one staff member picked up the phone. The schedule changes only after the patient's actual "yes" — not a moment sooner. That is the difference between "scheduling software" and "an assistant that runs your day."

For clinics in the USA the phone assistant is temporarily unavailable: it will be enabled once a dedicated healthcare data agreement (BAA) is in place with the telephony carrier. The physician's in-app voice assistant is fully operational; patient communication in the USA runs via WhatsApp / e-mail (SMS will be enabled after A2P registration).

The in-app assistant is not a demo with a handful of commands. Behind it are hundreds of voice actions, the vast majority of which perform real operations in the system:

Patient recordsopen, read aloud, search, dictate a note, update allergies and history
Schedulingbook, reschedule, cancel, recurring series, waitlist, no-show, recall
Visitsclose the appointment with a structured SOAP note by dictation
Prescriptionsprescribe, repeat, cancel — with allergy and interaction checks
Invoices and paymentsissue an invoice with a link, take payment, refund, credit note, estimate
Accounting"how much revenue this month," "receivables," "no-show rate" — real numbers
Inventory and expensessuppliers, materials, consumables, expense log
Administrationphysicians, staff, clinic profile, payment providers, rooms
A few operations are deliberately unavailable by voice — permanently deleting a patient record, for instance, or taking out a subscription. That is a safeguard, not a gap.
Scheduling and appointmentsbookings and recurring series, waitlist, statuses, visit closeout, unified double-booking protection
Electronic record (EHR)problems, medications, allergies, vitals, labs, attachments; fields per the FHIR standard
Backup, import, exportdaily encrypted copy to your connected cloud or the clinic PC, export to JSON/Excel/FHIR; import from xlsx/csv/pdf/docx — migrate from your old program
RemindersWhatsApp and SMS with confirmation and quiet hours
This is a structured electronic record (productivity tool), not a certified EHR and not a medical device.

During onboarding you select a profile, and the program opens exactly the modules your specialty requires (records, scales, documents, voice command set):

🩺 General medicine urgent care · pediatrics · dermatology · cardiology 🦷 Dentistry 💉 Cosmetology / aesthetics 🔬 Plastic surgery 🧠 Psychiatry / psychotherapy 🐾 Veterinary 💆 Wellness / physio / chiro / massage

For example: dentistry — dental chart and periodontology; cosmetology — face/body chart, mole map, injection log, before/after photos; psychiatry — MSE, risk assessment, PHQ-9 / GAD-7 scales, therapy goals; pediatrics — growth chart and immunization schedule.

At the core is a universal channel to insurers: a single engine drives eligibility checks and claim submissions from configuration, with each clinic's credentials encrypted, access control in place and a secure audit trail.

  • USA — live Availity and Stedi integrations for eligibility checks (270/271) + Stedi 837P claim submission. Each clinic connects its own account.
  • Israel, UK, Germany, France, Italy, Spain — a document-based reimbursement model: the program produces a detailed itemized invoice/receipt in 7 languages (for Israel — ready-made insurer letters as well), which the patient submits to their own insurer.
  • Any insurer with an API connects through configuration — you paste in the provider's documentation, and the engine generates a template.
Stated plainly: out of the box, the USA (Availity, Stedi) is confirmed working. Other countries rely on the document-based reimbursement model plus a configurable framework, not preset connections.

Built and verified for US clinics (registration opens with the staged rollout):

  • The physician’s in-app voice assistant — fully. Hundreds of real actions by voice: schedule, patient cards, invoices, prescriptions, reminders.
  • Insurance: live Availity and Stedi integrations — eligibility checks (270/271) and 837P claim submission; superbill PDF for out-of-network reimbursement.
  • E-prescribing (Photon, USA only) — one click opens the provider's window where the physician signs and sends the prescription; prescription PDFs carry NPI and DEA, Schedule II refills are locked at 0.
  • Patient communication via WhatsApp and e-mail (SMS switches on after A2P registration) — with TCPA consent management (opt-in/opt-out, STOP honored) and CAN-SPAM-compliant unsubscribe.
  • State sales tax configuration for the rare states that tax medical services.

The patient-facing phone assistant is not yet enabled in the USA. Voice calls carry health information, so we enable it only under a dedicated Business Associate Agreement with the telephony carrier — negotiations are in progress. The platform is fully usable without it; the moment the agreement is signed, the phone assistant is switched on for US clinics with no migration.

US law, honored in the architecture:

  • HIPAA-aligned safeguards — health data is encrypted at rest (field-level AES-256-GCM on top of database encryption) and in transit (TLS); access is written to a tamper-evident audit log; a Business Associate Agreement is available for your clinic.
  • HIPAA-aligned infrastructure — hosting on HIPAA-eligible cloud services and zero-data-retention speech terms under DPAs (current list on the Sub-processors page); a Business Associate Agreement is available for your clinic.
  • TCPA — texting a patient requires recorded consent; revocation is honored everywhere, including automated reminders.
  • California SB 1001 — wherever the assistant speaks, it discloses that it is a voice assistant, not a human.
  • Not a medical device — the program manages the clinic; diagnoses and prescriptions are entered by the physician. See medical device status.
  • Eight payment systems under one interface: Stripe, PayPal, Tranzila, Cardcom, PayPlus, Green Invoice, Grow, iCount.
  • An invoice with a payment link — in one step; the link can be sent via WhatsApp or SMS.
  • "What did I pay for?" — the phone assistant reads each line item of the invoice to the patient and reconciles it against the clinic's price list.
  • Credit notes — proper reissuing: the original stays unchanged, a new document gets its own number; partial notes, discounts with tax recalculation.
  • VAT and tax by country — the system computes the right rate for the country and prints a legally correct fiscal footer.
  • Annual tax report — a 6-sheet Excel export, ready for your accountant.
One-click refunds work for Stripe, Cardcom, PayPlus and Grow; for the other providers a credit note is created as a document, and the clinic processes the actual refund in the provider's dashboard.
  • Country-specific prescription PDF — USA (NPI, DEA), UK (GMC, private prescription), Israel (RTL Hebrew), Germany, Spain, Italy, France — with the clinic header, allergy banner, signature and a QR code for verification.
  • Safety built in — checks for allergies, drug interactions and controlled-substance rules; a risky combination is flagged with a warning, and the prescription goes ahead only once the physician confirms. The built-in interaction table is not exhaustive and does not replace a professional drug reference: the absence of a warning does not mean the combination is safe.
  • Delivery to the patient — by e-mail as a direct attachment; through a secure portal with a one-time code, the patient sees their prescriptions and can request a refill.
Electronic prescribing (Photon and similar) means following a link to the provider's site, where the physician signs and sends the prescription manually. The Photon connection is available for US clinics only.

Large vendors will not add a feature for your clinic — to them you are one of thousands. We will: write to us, every request is reviewed, and the most requested improvements ship in forthcoming updates. You have a direct line to the developer rather than anonymous support. The program grows with your clinic.

Trial period — 7 days
Full access to every feature, 300 voice minutes
14-day money-back guarantee under Microsoft Store terms
The $139 is credited toward your first subscription month as bonus minutes
$139

Click a plan to see its add-on minute packages.

Premium Solo
$1199.99 / mo
2000 voice minutes
  • 1 physician
  • All features included
  • Both voice assistants
  • Trial credit: +232 minutes in the first month
+500 minutes$259.99
+1500 minutes$749.99
Popular
Premium Clinic
$1599.99 / mo
3000 voice minutes
  • 2 physicians included (more can be added)
  • All features included
  • Both voice assistants
  • Trial credit: +261 minutes in the first month
+500 minutes$229.99
+1500 minutes$649.99
+4000 minutes$1499.99
Premium Plus
$1999.99 / mo
5000 voice minutes
  • 3 physicians included (more can be added)
  • All features included
  • Large medical center
  • Trial credit: +348 minutes in the first month
+500 minutes$190.99
+1500 minutes$549.99
+4000 minutes$1299.99
Billing and subscription run directly through the Microsoft Store. The in-app assistant charges only for active talk minutes (silence is not billed, with automatic pause). Compare not "program to program" but the full cost of running a clinic: competing basic software is the software plus the add-on modules bolted on top of it. The final amount payable, including any applicable tax, is determined by the Microsoft Store for your country and shown at checkout.
  • Clinic isolation. Each clinic's data resides in an isolated store with strictly token-based access in Microsoft's certified cloud. Every request is scoped to your clinic alone, and the isolation is verified continuously by automated checks.
  • Encryption. Data is transmitted over TLS; sensitive fields (names, contacts, medical notes) are encrypted in the database. A clinic's integration credentials are stored encrypted.
  • Access control and audit. Login by staff PIN codes, role-based permissions; key actions are written to a secure audit log with an integrity chain.
  • Backups. A daily encrypted backup; at any time the clinic can export its entire database (Excel / ZIP) and request permanent deletion of all data.
  • Subprocessors. Medical information is not shared with third parties other than trusted infrastructure providers (cloud hosting, speech technology, telephony, messaging delivery), each under its own DPA / BAA — the up-to-date list is on the Sub-processors page.
  • Calls. The voice assistant does not record calls — neither audio nor transcript is stored; the system keeps call metadata (number, time, duration) and whatever the assistant files at the patient's request, such as a message for the physician or a refill request.
  • Incidents. On a suspected security incident the clinic is notified, and access to cloud integrations can be suspended immediately from within the program.

More detail — in the Privacy Policy, AI Act Disclosure and Medical Device Status.