Most clinics run for ten years on basic software, then bolt on everything else piece by piece: scheduling separately, invoicing separately, reminders separately, insurance separately — and then wire it all together by hand. Every module is one more bill at the end of the month.
Intelligent Clinic Management Platform isn't basic software with things bolted on. It's your entire clinic, in one program, at one price. Scheduling, the patient record, invoices and taxes, insurance, prescriptions, backups, reminders, reporting — all inside. And on top, something no one else has: two voice secretaries, each with its own role — the in-app one runs the clinic by voice alongside the physician, while the phone one speaks with patients in their own language.
- One subscription instead of three or four bills. Management, invoicing, accounting, the insurance corridor, prescriptions, reminders, backup — already inside. Not a single paid module: plans differ only by the number of physicians and voice minutes, never by features.
- The front-desk routine runs itself. The in-app assistant runs appointments alongside the physician; the phone agent calls patients back on its own and arranges reschedules. Not a set of hints — real actions in the system while your hands are busy with the patient.
- No more piecing it together. No more buying, wiring up and paying for separate services on top of the base program. "All in one" here isn't a slogan — it's the architecture.
The in-app assistant lives inside the program, knows your entire clinic and follows voice commands — natural, conversational speech in real time (you can interrupt it with a stop word and ask again).
- You give it a name. Set in the clinic profile what your assistant is called — and the program works under your assistant's name.
- It greets you by name — you set how it addresses you.
- You write its instructions in plain text — "I'm on vacation next week," "on Wednesdays I see patients until noon." This is its memory between sessions (you can also dictate it: "remember that…").
- It reminds you of what you asked — "remind me tomorrow at 2:00 PM to call the supplier" (it brings it up in your first voice session after the time comes).
- It reads out incoming patient messages — what was left by phone, written in WhatsApp, plus voice-session summaries and patient feedback after visits.
- It respects clinic hours when booking and suggesting slots.
- It shows you how to use the program. You're not a programmer — ask "where do I click to set a price" or "how do I send an invoice," and it walks you through it step by step. Say "look at my screen" and it sees your screen and tells you whether your cursor is in the right place (on desktop).
- It looks things up online. Ask something general — the weather, a fact, a recent change in the rules — and it reads it from the internet and reads it back to you. Reading only, no medical decisions.
The phone assistant works on a dedicated number: it answers patients, books, reschedules and cancels appointments, calls back from the waitlist, and routes emergencies to the physician's personal phone. On every call it honestly states that it's a voice assistant (a legal requirement — California SB 1001 / EU AI Act).
It picks the language by itself. It greets the patient with the clinic's name in the country's language, then detects the caller's language from their first words and switches to it: a Spaniard calling a clinic in Italy hears the reply in Spanish — while the chart record is saved in the clinic's language. The internal assistant likewise speaks with the doctor in the doctor's language.
You're stuck in traffic, with an appointment in twenty minutes. You tell the in-app assistant:
The assistant doesn't touch the schedule on its own — the patient's consent comes first.
It hands the call to the phone agent, and the agent dials the patient itself from the clinic's number.
The agent introduces itself, explains the delay and offers a new time — 9:40.
If that doesn't work — it agrees on another time or day, checking the open slots.
The patient agrees by phone — the appointment updates automatically, with a double-booking check.
No staff member ever picked up the phone. The schedule changes only after the patient's real "yes" — not a moment sooner. That's the difference between "scheduling software" and "an assistant that runs your day."
The in-app assistant isn't a demo with a couple of commands. Behind it are hundreds of voice actions, and the vast majority perform real operations in the system:
During onboarding you pick a profile — and the program opens exactly the modules your specialty needs (records, scales, documents, voice command set):
For example: dentistry — dental chart and periodontology; cosmetology — face/body chart, mole map, injection log, before/after photos; psychiatry — MSE, risk assessment, PHQ-9 / GAD-7 scales, therapy goals; pediatrics — growth chart and immunization schedule.
Inside is a universal "corridor" to insurers: a single engine runs eligibility checks and claim submissions from configuration, with each clinic's credentials encrypted, access control, and a secure audit trail.
- USA — live Availity and Stedi integrations for eligibility checks (270/271) + Stedi 837P claim submission. Each clinic connects its own account.
- Israel, UK, Italy, Spain — a document-based reimbursement model: the program produces a detailed itemized invoice/receipt in 7 languages (for Israel — ready-made insurer letters as well), which the patient submits to their own insurer.
- Any insurer with an API connects through configuration — you paste in the provider's documentation, and the engine generates a template.
Built and verified for US clinics (registration opens with the staged rollout):
- The physician’s in-app voice assistant — fully. Hundreds of real actions by voice: schedule, patient cards, invoices, prescriptions, reminders.
- Insurance: live Availity and Stedi integrations — eligibility checks (270/271) and 837P claim submission; superbill PDF for out-of-network reimbursement.
- E-prescribing (Photon, USA only) — one click opens the provider's window where the physician signs and sends the prescription; prescription PDFs carry NPI and DEA, Schedule II refills are locked at 0.
- Patient communication via WhatsApp and e-mail (SMS switches on after A2P registration) — with TCPA consent management (opt-in/opt-out, STOP honored) and CAN-SPAM-compliant unsubscribe.
- State sales tax configuration for the rare states that tax medical services.
The patient-facing phone agent is not yet enabled in the USA. Voice calls carry health information, so we switch it on only under a dedicated Business Associate Agreement with the telephony carrier — negotiations are in progress. The platform is fully usable without it; the moment the agreement is signed, the phone agent turns on for US clinics with no migration.
US law, honored in the architecture:
- HIPAA-aligned safeguards — health data is encrypted at rest (field-level AES-256-GCM on top of database encryption) and in transit (TLS); access is written to a tamper-evident audit log; a Business Associate Agreement is available for your clinic.
- HIPAA-aligned infrastructure — hosting on HIPAA-eligible cloud services and zero-data-retention speech terms under DPAs (current list on the Sub-processors page); a Business Associate Agreement is available for your clinic.
- TCPA — texting a patient requires recorded consent; revocation is honored everywhere, including automated reminders.
- California SB 1001 — wherever the assistant speaks, it discloses that it is a voice assistant, not a human.
- Not a medical device — the program manages the clinic; diagnoses and prescriptions are entered by the physician. See medical device status.
- Eight payment systems under one interface: Stripe, PayPal, Tranzila, Cardcom, PayPlus, Green Invoice, Grow, iCount.
- An invoice with a payment link — in one step; the link can be sent via WhatsApp or SMS.
- "What did I pay for?" — the phone agent reads each line item of the invoice to the patient and reconciles it against the clinic's price list.
- Credit notes — proper reissuing: the original stays unchanged, a new document gets its own number; partial notes, discounts with tax recalculation.
- VAT and tax by country — the system computes the right rate for the country and prints a legally correct fiscal footer.
- Annual tax report — a 6-sheet Excel export, ready for your accountant.
- Country-specific prescription PDF — USA (NPI, DEA), UK (GMC, private prescription), Israel (RTL Hebrew), Germany, Spain, Italy, France — with the clinic header, allergy banner, signature and a QR code for verification.
- Safety built in — checks for allergies, drug interactions and controlled-substance rules; dangerous combinations are blocked until the physician explicitly confirms.
- Delivery to the patient — by e-mail as a direct attachment; through a secure portal with a one-time code, the patient sees their prescriptions and can request a refill.
Big programs won't add a feature for your clinic — to them you're one of thousands. We will: write to us, we review every request and ship the most-wanted improvements in upcoming updates. You have a direct line to the developer, not faceless support. The program grows with your clinic.
Full Pro access, 300 voice minutes
Click a plan to see its add-on minute packages.
Premium Solo
- 1 physician
- All features included
- Both voice assistants
Premium Clinic
- Multiple physicians
- All features included
- Both voice assistants
Premium Plus
- 3 physicians included (more can be added)
- All features included
- Large medical center
- Clinic isolation. Each clinic's data lives in an isolated set with strictly token-based access in Microsoft's certified cloud. Every request is scoped to your clinic only, and the isolation is continuously checked by automated guards.
- Encryption. Data is transmitted over TLS; sensitive fields (names, contacts, medical notes) are encrypted in the database. A clinic's integration credentials are stored encrypted.
- Access control and audit. Login by staff PIN codes, role-based permissions; key actions are written to a secure audit log with an integrity chain.
- Backups. A daily encrypted backup; at any time the clinic can export its entire database (Excel / ZIP) and request permanent deletion of all data.
- Subprocessors. Medical information is not shared with third parties other than trusted infrastructure providers (cloud hosting, speech technology, telephony, messaging delivery), each under its own DPA / BAA — the up-to-date list is on the Sub-processors page.
- Calls. The voice agent does not record calls — neither audio nor transcript is stored; the system keeps call metadata (number, time, duration) and whatever the agent files at the patient's request, such as a message for the doctor or a refill request.
- Incidents. On a suspected security incident the clinic is notified, and access to cloud integrations can be suspended instantly from the program.
More detail — in the Privacy Policy, AI Act Disclosure and Medical Device Status.